Health Product Disclaimer

1. General Information Only

Website articles, product descriptions, reference information, illustrations, FAQs, videos, manuals, troubleshooting content, Reading Scale App outputs and other materials are provided for general informational and product-support purposes.

They are not intended to replace an individual assessment by a physician, pharmacist, nurse, dietitian or other appropriately qualified healthcare professional.

2. No Diagnosis or Treatment

Nothing on this website should be interpreted as:

• A medical diagnosis
• A prescription or treatment recommendation
• A recommendation to start, stop or change medication
• A recommendation to delay or avoid professional medical care
• A guarantee of a particular health outcome

3. Home-Monitoring Results

Home-monitoring devices and test results can support awareness and ongoing health discussions, but a single reading should not be used alone to diagnose a condition or determine treatment.

Results may be affected by factors including sample collection, test-strip handling, expiry, storage, operating technique, environmental conditions, device condition and individual health circumstances.

Follow the applicable user manual and product instructions. If a reading is unexpected, inconsistent with how you feel or repeatedly outside the range advised by your healthcare professional, seek professional advice.

4. Reading Scale App and Website Tools

The ISAW Reading Scale App and other website tools are educational aids intended to help users view general reference information and understand how a reading may be displayed.

An App output is not a diagnosis, medical interpretation, treatment plan or emergency assessment. It does not account for all relevant factors, including symptoms, medical history, medications, pregnancy, age, laboratory findings or a healthcare professional's clinical judgement.

5. Product Information and Intended Use

Product information should be read together with the official user manual, labels, package inserts, warnings, precautions, limitations and intended-use statements supplied with the product.

A product may not be appropriate for every person or every purpose. Where you are uncertain about suitability, testing frequency, interpretation of results or use alongside a medical condition or treatment, consult an appropriately qualified healthcare professional.

Product images, website summaries and customer-support information do not replace the official instructions supplied with the product.

6. No Healthcare-Professional Relationship

Accessing this website, using a website tool, reading an article, purchasing a product or communicating with ISAW customer support does not create a doctor-patient, pharmacist-patient or other healthcare-professional relationship.

ISAW customer support can assist with product operation, website services, manuals, warranty and troubleshooting, but cannot provide medical diagnosis, prescribe treatment or determine whether a symptom requires clinical care.

7. Third-Party and Linked Information

This website may link to healthcare, research, government, courier, marketplace or other third-party resources. A link is provided for convenience and does not mean that ISAW Medical controls or guarantees the accuracy, completeness, availability or suitability of the third-party content.

Review the relevant third party's information, terms and privacy practices before relying on or submitting information to that service.

8. Limitation and Mandatory Rights

To the maximum extent permitted by applicable law, ISAW Medical and ACCU PRO MARKETING SDN. BHD. do not accept responsibility for loss arising from reliance on website health information as a substitute for professional medical advice, diagnosis, treatment or emergency care.

Nothing in this Disclaimer excludes, restricts or modifies a right or remedy that cannot lawfully be excluded, restricted or modified under applicable Malaysian law.