Terms of Service

Overview

This website is operated by ACCU PRO MARKETING SDN. BHD. Throughout the website, the terms “we”, “us” and “our” refer to ACCU PRO MARKETING SDN. BHD.

We offer this website, including the information, tools, products and services available through it, to you as the user, subject to your acceptance of these Terms of Service and all policies and notices referenced on this website.

These Terms apply to all users of the website, including browsers, customers, vendors, merchants and contributors of content.

New features, services or tools added to the store will also be subject to these Terms. The current version may be reviewed on this page at any time. We may update or replace parts of these Terms by publishing changes on the website. Continued use after publication of changes constitutes acceptance of the revised Terms.

The online store is hosted through EasyStore, which provides the e-commerce platform used to offer products and services online.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence, or that you are the age of majority and have given consent for any minor dependants under your care to use this website.

You may not use our products, website or Services for any illegal or unauthorized purpose, and you must not violate any applicable laws, including intellectual-property laws.

You must not transmit viruses, worms, malicious code or any other material intended to disrupt or damage the website, platform or Services.

A breach of these Terms may result in immediate suspension or termination of access to the Services.

2. General Conditions

We reserve the right to refuse service to any person for any lawful reason at any time.

You understand that content submitted by you, excluding payment-card information, may be transferred across various networks and may be adjusted to meet the technical requirements of connected networks or devices. Payment-card information is encrypted during network transmission.

You must not reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, access to the Service or website contact point without our express written permission.

Headings are provided for convenience and do not limit or affect the interpretation of these Terms.

3. Accuracy, Completeness and Timeliness of Information

We do not guarantee that all information made available through the website is always accurate, complete or current. General website information should not be used as the sole basis for making decisions without consulting more complete, accurate or timely sources where appropriate.

Historical information may be provided for reference and may not be current. We may modify website content at any time, but we are not obliged to update every item of information unless required by law.

You are responsible for monitoring relevant updates to the website.

4. Modifications to the Service and Prices

Product prices are subject to change without notice.

We may modify, suspend or discontinue the Service, or any part of it, at any time, subject to applicable law.

To the maximum extent permitted by law, we are not liable to you or a third party for a modification, price change, suspension or discontinuation of the Service.

5. Products or Services

Certain products or services may be available exclusively through the website, may have limited quantities and are subject to the applicable Returns & Refunds Policy.

We make reasonable efforts to display product colours and images accurately. However, the way colours appear may vary according to the device, display and settings used by the customer.

We reserve the right, but are not obliged, to limit the sale of products or Services to any person, region or jurisdiction, or to limit quantities, where lawful and appropriate.

Product descriptions, availability and prices may be changed without notice. We may discontinue any product at any time.

Except as expressly provided by law, a written warranty or an applicable product policy, we do not guarantee that every product, service, information item or other material purchased or obtained through the Service will meet every individual expectation.

6. Accuracy of Billing and Account Information

We reserve the right to refuse, limit or cancel an order, subject to applicable law. Restrictions may apply to orders placed through the same customer account, payment method, billing address or delivery address.

If an order is changed or cancelled, we may attempt to notify you using the email address, billing address or telephone number supplied when the order was placed.

We may limit or prohibit orders that reasonably appear to be placed by unauthorized dealers, resellers or distributors.

You agree to provide current, complete and accurate account and purchase information, and to update relevant details promptly so that transactions and communications can be completed.

Please review our Returns & Refunds Policy for further information.

7. Optional Tools

We may provide access to third-party tools that we do not control or monitor.

Such tools may be provided on an “as is” and “as available” basis, without representations, warranties or conditions from us, except where otherwise required by law.

Your use of third-party tools is at your discretion and subject to the terms imposed by the relevant provider. You should review and understand those terms before using the tool.

Future tools, resources, features and services offered through the website will also be subject to these Terms.

8. Third-Party Links

Some content, products or services available through the website may include third-party materials or links.

A third-party link may direct you to a website that is not affiliated with us. We are not responsible for examining, evaluating or guaranteeing the accuracy, practices, materials, products or services of a third-party website.

You should review the third party’s policies and terms before entering into a transaction. Complaints or questions relating to a third-party product or service should be directed to that third party.

9. User Comments, Feedback and Other Submissions

If you submit ideas, suggestions, proposals, reviews, plans or other materials to us, whether requested or unsolicited, you grant us the right to edit, copy, publish, distribute, translate and otherwise use those submissions in any medium, subject to applicable privacy, intellectual-property and consumer laws.

Unless otherwise agreed in writing or required by law, we are not obliged to keep submissions confidential, pay compensation for them or respond to them.

We may monitor, edit or remove content that we reasonably determine to be unlawful, offensive, threatening, defamatory, obscene, infringing or otherwise contrary to these Terms.

Your submissions must not violate the rights of another person, contain unlawful or abusive material, contain malware, use a false identity or mislead us or another party about their origin.

You remain responsible for the content and accuracy of your submissions.

10. Personal Information

Personal information submitted through the store is processed in accordance with our Privacy Policy and applicable data-protection requirements.

11. Errors, Inaccuracies and Omissions

Website or Service information may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping charges, transit times or availability.

We may correct errors, update information or cancel an order where relevant information is inaccurate, including after an order has been submitted, subject to applicable law and customer notification where appropriate.

We are not obliged to update, amend or clarify every item of information except where required by law.

12. Prohibited Uses

You must not use the website or its content:

• For an unlawful purpose
• To solicit another person to perform or participate in an unlawful act
• To violate any applicable law, regulation, rule or ordinance
• To infringe our intellectual-property rights or those of another person
• To harass, abuse, threaten, defame, intimidate or unlawfully discriminate
• To submit false or misleading information
• To transmit malware, viruses or destructive code
• To collect or track another person’s information unlawfully
• To spam, phish, pharm, pretext, spider, crawl or scrape unlawfully
• For an obscene or immoral purpose
• To interfere with or bypass website or Service security features

We may suspend or terminate access for a breach of these restrictions.

13. Disclaimer of Warranties and Limitation of Liability

We do not guarantee that the Service will always be uninterrupted, timely, secure or error-free.

We do not guarantee that every result obtained through use of the Service will always be accurate or reliable.

We may suspend or remove the Service for maintenance, operational or other reasons, or discontinue it, subject to applicable law.

Except where expressly stated by us or required by law, the Service and products or services delivered through it are provided on an “as is” and “as available” basis.

To the maximum extent permitted by applicable law, ACCU PRO MARKETING SDN. BHD., its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers and licensors will not be liable for indirect, incidental, punitive, special or consequential loss arising from use of the Service or a product obtained through the Service.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

14. Indemnification

To the extent permitted by law, you agree to indemnify, defend and hold harmless ACCU PRO MARKETING SDN. BHD. and its related parties from a third-party claim arising from your breach of these Terms, incorporated policies, applicable law or third-party rights.

15. Severability

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision will be enforced to the fullest lawful extent and the unenforceable part will be treated as severed.

The validity and enforceability of the remaining provisions will not be affected.

16. Termination

Obligations and liabilities incurred before termination will survive termination where appropriate.

These Terms remain effective until terminated by you or us. You may stop using the Services at any time.

If you fail, or we reasonably suspect that you have failed, to comply with these Terms, we may suspend or terminate access without prior notice, subject to applicable law. You remain responsible for amounts properly due up to the date of termination.

17. Entire Agreement

These Terms, together with the policies and operating rules published on the website, constitute the entire agreement between you and us regarding use of the Service and supersede prior agreements, communications and proposals relating to the same subject matter.

A failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

Any ambiguity will not automatically be interpreted against the party that drafted the provision.

18. Governing Law

These Terms of Service and any separate agreement through which we provide Services are governed by and interpreted according to the laws of Malaysia.

19. Changes to These Terms

The most current version of these Terms may be reviewed on this page.

We may update, change or replace any part of these Terms by publishing revisions on the website. You are responsible for checking the page periodically.

Continued use of the website or Service after publication of changes constitutes acceptance of those changes.

20. Contact Information

Questions about these Terms of Service may be sent to:

ACCU PRO MARKETING SDN. BHD.
Email: info@isawmedical.com